{"id":1540,"date":"2024-07-05T15:08:35","date_gmt":"2024-07-05T19:08:35","guid":{"rendered":"https:\/\/parlormultimedia.com\/writingspaces\/?page_id=1540"},"modified":"2024-07-08T14:24:30","modified_gmt":"2024-07-08T18:24:30","slug":"introduction-to-usability-and-usability-testing","status":"publish","type":"page","link":"https:\/\/parlormultimedia.com\/writingspaces\/introduction-to-usability-and-usability-testing\/","title":{"rendered":"Introduction to Usability and Usability Testing"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Felicia Chong and Tammy Rice-Bailey<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">Volume 6<\/h4>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group__inner-container\">\n<div data-wp-interactive=\"core\/file\" class=\"wp-block-file\"><object data-wp-bind--hidden=\"!state.hasPdfPreview\" hidden class=\"wp-block-file__embed\" data=\"https:\/\/parlormultimedia.com\/writingspaces\/wp-content\/uploads\/2024\/07\/11Chong-Rice-Bailey.pdf\" type=\"application\/pdf\" style=\"width:100%;height:600px\" aria-label=\"Embed of 11Chong-Rice-Bailey.\"><\/object><a id=\"wp-block-file--media-98d4b4d0-2e9a-4271-8e9b-a98ba315f8f2\" href=\"https:\/\/parlormultimedia.com\/writingspaces\/wp-content\/uploads\/2024\/07\/11Chong-Rice-Bailey.pdf\">11Chong-Rice-Bailey<\/a><a href=\"https:\/\/parlormultimedia.com\/writingspaces\/wp-content\/uploads\/2024\/07\/11Chong-Rice-Bailey.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-98d4b4d0-2e9a-4271-8e9b-a98ba315f8f2\">Download<\/a><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Chapter Description<\/h3>\n\n\n\n<p class=\"\">This chapter provides an introduction to core concepts, tools, and processes associated with usability and usability testing. The objective of the chapter is to help you better understand what is involved in these activities. Throughout this essay, we explain the importance of understanding users and provide basic guidelines for designing and piloting a test plan, recruiting participants, preparing test materials and environment, conducting the test, analyzing the findings, and developing recommendations. We provide examples of both a simple, think-aloud protocol usability test (that includes qualitative data) and a more extensive usability test (that includes both qualitative and quantitative data). In summary, usability testing is a crucial tool to add to your skillset as a technical communicator, and it is important to solicit as much user input and as often as possible during the product development process.<\/p>\n\n\n\n<p class=\"\">Alternate Downloads:&nbsp;<\/p>\n\n\n\n<p class=\"\">You may also download this chapter from Parlor Press or WAC Clearinghouse.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"\">Writing Spaces is published in partnership with&nbsp;<a href=\"http:\/\/www.parlorpress.com\/\">Parlor Press<\/a>&nbsp;and&nbsp;<a href=\"http:\/\/wac.colostate.edu\/\">WAC Clearinghouse<\/a>.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Felicia Chong and Tammy Rice-Bailey Volume 6 Chapter Description This chapter provides an introduction to core concepts, tools, and processes associated with usability and usability testing. The objective of the chapter is to help you better understand what is involved in these activities. Throughout this essay, we explain the importance of understanding users and provide [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[443,658,432,669,670,211],"tags":[684,685,686],"class_list":["post-1540","page","type-page","status-publish","hentry","category-accessibility","category-digital-literacy","category-professional-writing","category-technical-writing","category-volume-6","category-writing-technologies","tag-usability","tag-usability-testing","tag-user-research"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/parlormultimedia.com\/writingspaces\/wp-json\/wp\/v2\/pages\/1540","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/parlormultimedia.com\/writingspaces\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/parlormultimedia.com\/writingspaces\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/parlormultimedia.com\/writingspaces\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/parlormultimedia.com\/writingspaces\/wp-json\/wp\/v2\/comments?post=1540"}],"version-history":[{"count":2,"href":"https:\/\/parlormultimedia.com\/writingspaces\/wp-json\/wp\/v2\/pages\/1540\/revisions"}],"predecessor-version":[{"id":1578,"href":"https:\/\/parlormultimedia.com\/writingspaces\/wp-json\/wp\/v2\/pages\/1540\/revisions\/1578"}],"wp:attachment":[{"href":"https:\/\/parlormultimedia.com\/writingspaces\/wp-json\/wp\/v2\/media?parent=1540"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/parlormultimedia.com\/writingspaces\/wp-json\/wp\/v2\/categories?post=1540"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/parlormultimedia.com\/writingspaces\/wp-json\/wp\/v2\/tags?post=1540"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}